Generative AI Will Shape The Future Of IT. Here’s Why.

IT is at a fascinating inflection point. For years, they’ve been tasked with both running and modernizing the infrastructure that underpins businesses—a challenge not for the faint of heart. Whether they quickly embraced the cloud for its speed and agility, or followed a more measured path to modernization, they’ve likely grappled with significant disruption in the past decade. Now they face a new seismic shift: the emergence of generative AI.

Many IT organizations are understandably nervous. As internal users adopt publicly available solutions, the need for centralized security controls and governance has become increasingly urgent. And as we’re still in the early innings of generative AI, knowing how best to bring it to organizations while blocking and tackling its risks is very much a work in progress.

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